Start a Return

Easy Return Process at 365 Perfumes

We want your shopping experience to be smooth and satisfying. If you need to return an item, we’re here to help. Please follow the steps below to initiate your return in accordance with our Return Policy.

Steps to Initiate Your Return:

• Use the chat box on our website or call us at +1 866-919-0076 to begin your return.
• Have your order number and item details ready when contacting our team.
• If your item is damaged, be prepared to upload clear images of the product, packaging, and packing slip.
• Wait for instructions from our team before sending anything back. A return label will be provided if applicable.
• Ensure the product is unopened, unused, undamaged, and in its original condition, along with the receipt.
• Pack the item securely using original packaging (if available) or another sturdy box with proper padding.
• If a return label is provided, attach it securely. The label cost will be deducted from your refund.
• Ship the item back using the instructions provided and keep a tracking number for your records.

Refund Process

• Refunds are processed within 14 days of receiving and inspecting your return.
• Refunds will be issued to your original payment method, minus shipping costs.

Need Help?

If you have any questions or need assistance, contact us via the chat box or call +1 866-919-0076. We're here to help.

Thank you for choosing 365 Perfumes. We appreciate your business and are committed to making your return experience as easy as possible.